25th BFG Icon

National Conference 2023

Hilton Fiji Beach Resort & Spa | 10 - 13th August

25th BFG Icon
ride the wave (2)


Hello Delegates

In August we head off to balmy Fiji for our combined brand conference at the Hilton Fiji Beach Resort & Spa in Denarau.

The theme of this year’s conference is ‘Ride the Wave’. This symbolises the highs and lows of the business ownership journey. What better way is there to celebrate the peaks and learn ideas to navigate the troughs than being at conference with your peers.

Conference provides an opportunity to network, learn, grow and develop your business so you can become more profitable. And let's not forget about the fun!

See you in Fiji. Ni sa bula,


Conference Outline

Thursday, 10th August

Check-in & Registration Desk:
Check-in at the Hilton (Denarau) in the afternoon. Look out for BFG’s registration desk in the lobby area. This is where you will receive your conference pack which includes your conference polo, lanyard and name tag.

The desk will be manned between 1.30pm and 4.00pm on Thursday. If you arrive outside these times pick up your pack from Eleanor at the Welcome Reception.

Welcome Reception:
Our poolside party starts at 6.00pm by the Nuku Pool.


Friday, 11th August

Breakfast at your leisure at either the Nuku Restaurant (open from 6.30am - 11.00am), or adults-only (18+) Koro Restaurant (open from 7.00am - 10.30am). Self-service machine coffee is available at both Nuku and Koro (included with breakfast). If you wish to order barista coffee, that will be charged to your room.

Yes, it'll be a really nice climate outside but…we are also in Fiji to learn to run a better business, so after breakfast, we will all be together in the conference room. For Speedy Signs owners, it’s a full day but for EmbroidMe owners we will be going offsite in the afternoon for a tour of Fashion Biz’s Nadi factory.

In the evening, we will be meeting at 6.10pm in the hotel lobby to catch a coach to Port Denarau for drinks and dinner at Sails Restaurant, and return to the hotel at approx. 10.15pm.
Fiji - Yacht Club

Saturday, 12th August

Today we will be in conference till lunch with the afternoon free for you to enjoy one of the many activities available at the resort, or just soaking up some sun by the pool.

At 6.30pm we all meet on the Vision Room Deck for pre-dinner drinks, before moving through to the Vision room for our prestigious Gala Awards Dinner where we recognise success both with the Sign & Branding Awards along with business performance achievements of the past year. Note: Three teens who are potential up-and-coming business people will be joining their parents for this evening.

Supreme Award 2021: Speedy Signs Rotorua
Supreme Award 2021: Speedy Signs Rotorua

Sunday, 13th August

Enjoy a leisurely breakfast before checking out at 11am.

High Performance Group

For owners eligible for the High Performance Group (HPG), following Sunday breakfast you will be picked up by coach at 9.00am for the short drive to Port Denarau where we take a 25-minute cruise to Mala Mala Island and enjoy their all-inclusive beach club. We return to Denarau late afternoon.

Inclusions: Use of non-motorised water sports equipment for snorkelling, kayaking and paddle boarding. Complimentary towel service (one per person), and Wi-Fi while on the island. Food and beverage included.

What to bring: Swimwear, sun hat, sunscreen lotion. Remember to charge your phone or camera to take plenty of photos. Last but not least don't forget your big bula smile!


Malamala Island2



9.30 - 11.30 PM SS FAC Meeting Location to be advised
1.30 - 4.00 PM Registration Open Lobby
4.15 - 5.00 PM BFG Team Meeting Vision Conference Room
6.00 - 9.00 PM Welcome Reception Nuku Pool (Hilton) (Dress: Island Style)


From 6.30 AM Breakfast at your Leisure Restaurants (Nuku (opens 6.30) or adults only Koro (opens 7.00))
9.00 - 9.10 AM Welcome Vision Meeting Room
9.10 - 10.00 AM Story Worthy Service Steve Ballantyne (Brand IQ)
10.05 - 10.40 AM Two Decades in Business: Our Learnings Chris & Tracey Cooke
10.40 - 11.00 AM Morning Tea
11.00 - 1.20 PM Supplier Roundtables (SS) 6 Tables: Computaleta, Total Supply, PSP, Mulfords, Aarque & BoeSigns (22 min ea)
11.00 - 1.20 PM Supplier Roundtables (EM) Brand IQ (50 min), Fashion Biz (40 min), Computaleta & Aarque (20 min ea)
1.20 - 1.30 PM Group Photo
1.30 - 2.30 PM Lunch Koro Restaurant
2.30 - 3.05 PM Power Marketing with Gorilla Dash Morgan J
3.10 - 4.45 PM Fashion Biz Factory Tour (EM) Peter S
3.10 - 3.45 PM Best Buying Wholesale Carl Compaan
3.50 - 4.25 PM 12 Operating Practices for Success Shane M
4.25 - 4.30 PM Wrap Up MC
4.30 - 4.45 PM Afternoon Tea
6.15 - 6.30 PM Coaches Depart to Port Denarau Meet in lobby at 6.10PM
6.30 - 10.00 PM Dinner at Sails Restuarant Port Denarau (Dress: Smart casual/shorts ok)


From 6.30 AM Breakfast at your Leisure Restaurants (Nuku (opens 6.30) or adults only Koro (opens 7.00))
8.45 - 8.50 AM Warm Up Vision Meeting Room
8.50 - 9.30 AM Know the Numbers that Count Grant A
9.35 - 10.15 AM Managing People, Safety & Culture Panel: Kathryn Cullen, Aaron Gillanders & Dan Goldie
10.15 - 10.35 AM Morning Tea
10.35 - 12.10 PM Collaborative Discussions (SS) Operations, Sales & Management Topics (30 min ea)
10.35 - 11.15 AM Business from 30,000 ft (EM( Evan F / Peter S
11.30 - 12.10 PM Collaborative Discussions (EM) Operations, Sales & Management Topics
12.15 - 1.05 PM Keynote: Ride the Wave Evan Foster
1.05 - 1.15 PM Surveys & Wrap Up Grant A
1.15 - 2.15 PM Lunch Koro Restaurant
2.15 - 6.15 PM Delegates Free Time
6.30 - 7.15 PM Pre-Dinner Drinks Vision Room Deck
7.15 - 11.00 PM Gala Awards Dinner Vision Room (Dress: Dinner Suit/Cocktail Dress)

External Speakers

Steve Ballantyne

Evan Foster

Global Director, United Franchise Group

Our Master of Ceremonies will be Australian based Global Director, Evan Foster. Evan has attended some previous conferences so some of you will have already met him. His relaxed humour and presentation style will be ideally suited to Fiji.


Steve Ballantyne

Principal, Brand IQ

Steve will be in attendance for all of conference and will be presenting on some important marketing trends.


Dress Code

  • Thursday night’s Welcome Reception is a poolside party so come dressed in the spirit of the occasion - island style shirt, shorts, grass skirt, sarong, lei 🌴😎🌸👒
  • Tidy casual (shorts are fine) for conference sessions on Friday and Saturday. You will receive a branded polo to wear on Friday, looking sharp for our group photo which takes place on the way to lunch.
  • Friday evening at Sails Restaurant is smart casual (shorts are fine).
  • For Saturday night’s Gala Awards Dinner, it's glad rags and suits. I.e Ladies: cocktail dresses, Men: dinner suit (ties not necessary).
Welcome Reception

Accommodation & Transport

  • If you haven't received your accommodation confirmations from Hilton, make contact with the hotel to avoid issues at check-in. Check-in is from 3pm so if you arrive earlier and your room isn’t quite ready, just complete your registration and leave your luggage with reception. Tip: when it comes to signing for purchases during your stay, it pays to take a photo of the receipt on your phone so you can cross-check against your invoice on check-out.ed by WhatsApp.
  • Transport. It's about a 25-minute drive from the airport to Denarau. On arrival at Nadi Airport, your best option would be to get a taxi to the Hilton. The typical cost is FJ$50. Taxis often don't have meters so best to agree on a price before getting in. Credit cards are not always accepted either, so may be good to take some FJ$$. No tip is expected.

Map of Denarau


Map of Hilton

Hilton Fiji Map_Page_1

Name Tags (Lanyards)

For the benefit of our new owners plus sponsors at events, please wear your lanyards to all the functions though these aren't required for the final awards gala evening.

Fijian Phrases

Whilst in Fiji its courteous to try to use some Fijian words. Here are 7 common words to learn before you arrive at Nadi (which is spoken with two n’s i.e. “nandi”) airport.

  • Bula wishes a person good health and happiness. Think of it as equivalent to hello. Ni sa bula is used as either a more formal greeting or as a welcome.
  • Vinaka is the second most common Fijian word you can expect to hear. It means thank you. Fijians are very friendly and helpful, so remember to say vinaka after being served any food, drinks or if someone offers you help. If you are extra grateful for someone’s help or actions, you can use vinaka vaka levu to say thank you very much. Restaurant staff may use vinaka vaka levu to thank you for dining with them, as do retail staff when you have made a purchase
  • Kerekere means please.
  • Moce means goodbye. The ‘c’ in Fijian is pronounced ‘th’ so the correct way to pronounce the Fijian word for goodbye is ‘mothay’.
  • Io means yes. It is pronounced ‘ee-oh’.
  • Sega is no
  • While bula can work at any time of day, yadra is the official Fijian way to greet someone in the morning.

Fijians are normally courteous so making a little effort with the local language is a great way to reciprocate their hospitality.

Sign & Branding Awards

Thank you to everyone who made the effort to submit entries into the 2023 Sign & Branding Awards. With a number of entries to judge, this is certainly not going to be an easy task for our judging panel. We look forward to showcasing the top entries and congratulating all winners at the Awards Gala.


Key suppliers are financially supporting your national conference so please ensure you attend all the events where they will be present. And following conference take the time to thank them for their support.

Platinum Sponsors


Gold Sponsors

Total Logo Horizontal 2021

Silver Sponsors

Aarque Group Logo
Mulford Plastics Logo
BoeSign Logo LR